Terms and Conditions

TERMS & CONDITIONS OF FAIR USAGE POLICY ABSOLUTELY NO REFUND OR EXCHANGE. PLEASE READ AND UNDERSTAND THE TERM AND CONDITION BEFORE PURCHASING THIS PRODUCT. SERVICE DESCRIPTION: UNLIMITED PLAN(S) IS AVAILABLE TO MAKE OUTGOING CALLS FROM USA TO, SPECIFICALLY STATED DESTINATION(S). THIS PRODUCT IS INTENDED FOR INDIVIDUAL RESIDENTIAL USE ONLY. ALL ACCOUNTS HAVE UNLIMITED USAGE UP TO NORMAL RESIDENTIAL CALLING PATTERNS. PHONECARDSMILE DEFINES OF NORMAL RESIDENTIAL CALLING AS NO MORE THAN 3 HOURS (180 MINUTES) IN A 24-HOUR PERIOD OR NO MORE THAN 3000 MINUTES IN A 30-DAY PERIOD, THIS SERVICE CAN NOT BE USED TO PLACE 700, 800, 900, OR 978-NUMBERS, OPERATOR-ASSISTED, THIRD PARTY BILLED OR COLLECT. UNLIMITED CALLING IS BASED ON GIVING A USER AN UNLIMITED USAGE BASED CALLING AGAINST THE STANDARD PER MINUTE BILLING. IF THE USAGE EXCEEDS NORMAL RESIDENTIAL CALLING AS DEFINED ABOVE SERVICE MAY BE DISCONTINUED WITHOUT NOTICE. PHONECARDSMILE AT IT’S OWN DISCRETIONS IS TO DETERMINE WHO IS ABUSING THE SERVICE AND IF THEY SHOULD BE BANNED FROM USAGE OR NOT. PHONECARDSMILE RESERVES THE RIGHT TO ACT WITHOUT ANY NOTICE TO BLOCK SUCH USERS IN ORDER TO KEEP THE HIGH AVAILABILITY OF THE SERVICE WITH QUALITY TO ITS OTHER USERS. IN CASE USER HAS HIGHER REQUIREMENTS FOR BUSINESS, HE/SHE CAN CALL OUR CUSTOMER SUPPORT FOR SPECIAL CUSTOMIZED PLANS SUITABLE TO HIS/HER REQUIREMENTS. YOU MUST NOT CALL TO OTHER DESTINATIONS OTHER THAN SPECIFICALLY STATED DESTINATION(S) FOR YOU TO BE ABLE TO GET UNLIMITED. CALLING TO OTHER DESTINATIONS, CELLULAR DESTINATIONS, USE FROM PAY PHONE WILL CONSIDER TO BREACH OF THE TERM AND CONDITION AND YOU WILL NOT BE ELIGIBLE TO USE THE CARD AS UNLIMITED PLAN. YOU MUST USE LOCAL ACCESS TO MAKE CALLS. YOUR CARD WILL BE AUTOMATICALLY BECOME ZERO BALANCE AT MIDNIGHT (CST) ON THE 30TH DAY. CANCELLATION: PLAN ONCE USED AFTER ACTIVATION IS CONSIDERED ACCEPTANCE OF THE PLAN AND ITS TERMS BY YOU. CANCELLATIONS AND REFUNDS ARE NOT ALLOWED IN UNLIMITED PLANS ANYTIME AFTER ACTIVATION AND USAGE OF THE PLAN. SERVICE ABUSE: CUSTOMER AGREES THAT HIS ACCOUNT MAY BE MONITORED FOR USE TO DETERMINE ABUSE. PHONECARDSMILE DETERMINES ABUSE AS, USING MORE THAN 3 HOURS (180 MINUTES) IN A 24 HOUR PERIOD, USING MORE THAN 3000 MINUTES IN A 30 DAY PERIOD, USING THIS SERVICE FOR ANY DATA OR INTERNET CONNECTIONS, OR HAVING MORE THAN 1 PERSON PER ACCOUNT USING SERVICE. PHONECARDSMILE RESERVES THE RIGHTS TO WITHDRAW OR ALTER THE UNLIMITED CALLING PLAN AT ANY TIME WITHOUT PRIOR NOTICE. PHONECARDSMILE DISCLAIMER: PHONECARDSMILE IS NOT RESPONSIBLE FOR LOST OR STOLEN PINS AND CHANGES IN THE RATES BY SERVICE PROVIDER. SAFEGUARD YOUR PIN; YOU ARE RESPONSIBLE FOR ANY UNAUTHORIZED USE, LOSS OR THEFT. CARD IS NOT RECHARGEABLE. CARD IS NOT REFUNDABLE OR EXCHANGEABLE (ALL SALES ARE FINAL) UNLESS DEFECTIVE. NEITHER CARD PROVIDER, NETWORK PROVIDER NOR PHONECARDSMILE (“DISTRIBUTOR”) MAKE ANY WARRANTY, EXPRESS OR IMPLIED, REGARDING THE CONDITION OR FITNESS OF THE SERVICES OFFERED FOR ANY PARTICULAR USE OR PURPOSE. THE DISTRIBUTOR’S LIABILITY SHALL BE LIMITED TO: DIRECT DAMAGES FOR PERSONAL OR PROPERTY INJURY, AND FOR ALL OTHER CLAIMS, AN AMOUNT EQUAL TO THE VALUE OF THIS CARD. IN NO EVENT WILL THE DISTRIBUTOR BE LIABLE FOR PUNITIVE, SPECIAL, INDIRECT, RELIANCE, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE EXCLUSIVE REMEDY FOR ALL DISPUTES AGAINST DISTRIBUTOR ARISING OUT OF PURCHASE OR USE OF CARD, EXCEPT FOR MATTERS TAKEN TO SMALL CLAIMS COURT, IS ARBITRATION BY A SINGLE ARBITRATOR UNDER THE CONSUMER ARBITRATION RULES OF THE AAA. DISPUTES AGAINST DISTRIBUTOR WILL NOT BE HEARD BY A JURY OR IN A COURT AND MAY NOT BE MADE PART OF A CLASS ACTION. CARD MAY BE DEACTIVATED WITHOUT NOTICE IF FRAUD IS REASONABLY SUSPECTED. PHONE CARD RATINGS ARE BASED ON INFORMATION THAT HAS BEEN OBTAINED FROM OUR CUSTOMER SERVICE AND OTHER SOURCES. PHONECARDSMILE GIVES NO REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY OF SUCH INFORMATION, AND ACCEPTS NO RESPONSIBILITY OR LIABILITY (INCLUDING FOR INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES) FOR ANY ERROR, OMISSION OR INACCURACY IN SUCH INFORMATION. IMPORTANT NOTICE: DUE TO NEW REGULATORY LAWS IN THE PREPAID TELECOM INDUSTRY, MANY SUPPLIERS, VENDORS, AND CARRIERS OF OUR PRODUCTS HAVE RECENTLY CHANGED THE RATES OF THEIR PREPAID PRODUCTS. AT THIS POINT, WE ARE WORKING WITH EACH SUPPLIER, VENDOR, AND CARRIER TO UPDATE THE RATES TO THE MOST ACCURATE. SOME OF THE CURRENT RATES POSTED ARE NOT UPDATED YET AND WE ARE TRYING OUR BEST TO UPDATE THEM IN A TIMELY MANNER. PLEASE CONSULT WITH THE CUSTOMER SERVICE OF EACH PRODUCT FOR THE MOST ACCURATE RATES BEFORE MAKING YOUR PURCHASE. IF YOU EXPERIENCE A DIFFERENCE IN THE RATES THAN THE ONES POSTED, PLEASE EMAIL US. WE APPRECIATE YOUR PATIENCE. IF YOU ARE A SUPPLIER, VENDOR OR CARRIER OF THIS PRODUCT, PLEASE KINDLY EMAIL US THE UPDATED RATES. CALLING FROM YOUR CELLULAR PHONE: TO USE THE PHONE CARD FROM A CELL PHONE, IT IS IMPERATIVE THAT YOU *DO NOT PRESS ‘SEND’ OR ‘TALK’ AFTER ENTERING DESTINATION NUMBER*. WE HIGHLY RECOMMEND CANCELING YOUR INTERNATIONAL SERVICE SINCE YOU DON’T NEED IT TO USE PHONE CARDS. IT WILL HELP YOU AVOID USING UNINTENTIONALLY AND BEING BILLED FOR IT. PHONECARDSMILE NOR SERVICE PROVIDER IS RESPONSIBLE FOR CHARGES/BILLS BILLED BY YOUR CELLULAR PROVIDER.