PhoneCardSmile.comis here to help you save money on long distance and international calls. We are dedicated to providing you with the most affordable quality prepaid calling cards. Although we evaluate each card that we carry, there are times when calling cards may not meet your requirement. To help you make a better judgement on which card to buy, we provide a rating system that indicates the quality of the calling card. However, this rating is strictly the opinion of PhoneCardSmile.comand it should not be the only factor when considering the purchase of a calling card. The quality of the calling cards varies on many factors, and PhoneCardSmile.comwill not be held responsible for any discrepancies between the rating and the actual quality of the calling card.

As a customer, you can visit and browse through our collection of affordable prepaid calling cards as you wish. When you are ready to buy our products, just simply add them to the shopping cart and check out when ready. Upon checkout, new customers will need to fill in Personal Information such as name, contact number, etc, and Credit Card Information, together with a password to create a FREE account at PhoneCardSmile.com. As for the returning customers by using the email address and password, the payment form will be automatically filled in. Since the PIN numbers are sent to the email address provided by the customer, it is the customer's sole responsibility as far as the accuracy of the email address is concerned. PhoneCardSmile.comwill not be held responsible for any error or loss of PIN numbers due to a faulty email address. We will only use the information provided by our customers to fulfill their order (please refer to our Privacy Agreement.), and inform them of any new products possibly be an interest to them.

PIN numbers for the purchased calling cards will be shown as soon as the credit card transaction is successful. A copy of the receipt is emailed to the address provided within a few seconds. In case of any unforeseen technical errors during transaction, please inform us at support@PhoneCardSmile.com. It is the responsibility of the customer to provide us with correct email address. PhoneCardSmile.comshall not be held responsible for any mistaken delivery produced by customer's false information. PhoneCardSmile.comalso shall not be held responsible for unauthorized use of PIN number; stolen or otherwise.

PhoneCardSmile.com guarantees fitness of phone cards that we sell for up to 10 days from purchase date. In our dedication to customer loyalty, we do everything to ensure your satisfaction with your purchase. However, our refund and exchange policy is applicable to unused cards. Sometimes the rates can be different from the rate we state on the website due to the change from the card’s vendors side .If an automated message announces different amount of minutes from what we show on our website, please hang up immediately and contact us. Continuing use of the card at this point means that you agree to the use of the card with the announced amount of time/charge. In this case we cannot refund or exchange the card for you. Refunds and exchanges are allowed under following terms and conditions:

• If you use the pin accidentally or intentionally after we exchange or refund , your credit card will be charged automatically equivalent to the purchase amount in addition to processing fee, surcharges and any other applicable fee.
• Exchange of the pin has to be equal or less than the selling price of purchased pin.
• Processing fee, surcharges and other applicable fee is non refundable.
• Restocking fee of $1.00 per transaction will be deducted from the total amount to be refunded or exchanged.
• Some products are non-refundable or non-exchangeable due to the maintenance fee charged on pin activation.
• Pins purchased under any special offering or clearance will not be applicable for any refund or exchange.
• Exchange of any pin has to be with the pin of same face value. Disclaimer

Unless otherwise stated, all phone card rates and minutes stated on this web site are for a single call only. Depending on the product, multiple calls may reduce the total amount minutes available. PhoneCardSmile.comshall not be held responsible for any loss incurred by customers as the use of products that it carries. The quality of the prepaid cards that PhoneCardSmile.comcarries are sole responsibility of their manufacturer. PhoneCardSmile.comshall not entertain any complaints regarding the quality or misinformation of products that it carries. However, PhoneCardSmile.comshall assist customers in getting Customer Service number for appropriate manufacturer. The images of the products belongs to their manufacturers and PhoneCardSmile.comonly uses them as sample images. The calling rates are based on the posters that PhoneCardSmile.comreceived from our manufacturers. These rates are subject to change without notice. PhoneCardSmile.comalways tries to keep the latest rates as much as possible. However, if there is any case of discrepancy in rates, PhoneCardSmile.comshall not be held responsible. PhoneCardSmile.com has no control over a long distance carrier or the phone cards issuer/producer being closed down/gone out of business or domestic and International rate changes. No liability will be assumed by us in such an event.