PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING
THIS WEBSITE. All users of this site agree that access to and use of this site
are subject to the following terms and conditions and other applicable law. If
you do not agree to these terms and conditions, please do not use this site.
PhoneCardSmile.comis here to help you save money on long distance and
international calls. We are dedicated to providing you with the most affordable
quality prepaid calling cards. Although we evaluate each card that we carry,
there are times when calling cards may not meet your requirement. To help you
make a better judgement on which card to buy, we provide a rating system that
indicates the quality of the calling card. However, this rating is strictly the
opinion of PhoneCardSmile.comand it should not be the only factor when
considering the purchase of a calling card. The quality of the calling cards
varies on many factors, and PhoneCardSmile.comwill not be held responsible for
any discrepancies between the rating and the actual quality of the calling
Procedures for Shopping
As a customer, you can visit and browse through our collection of affordable
prepaid calling cards as you wish. When you are ready to buy our products, just
simply add them to the shopping cart and check out when ready. Upon checkout,
new customers will need to fill in Personal Information such as name, contact
number, etc, and Credit Card Information, together with a password to create a
FREE account at PhoneCardSmile.com. As for the returning customers by using the
email address and password, the payment form will be automatically filled in.
Since the PIN numbers are sent to the email address provided by the customer,
it is the customer's sole responsibility as far as the accuracy of the email
address is concerned. PhoneCardSmile.comwill not be held responsible for any
error or loss of PIN numbers due to a faulty email address. We will only use
the information provided by our customers to fulfill their order (please refer
to our Privacy Agreement.), and inform them of any new products possibly be an
interest to them.
PIN numbers for the purchased calling cards will be shown as soon as the credit
card transaction is successful. A copy of the receipt is emailed to the address
provided within a few seconds. In case of any unforeseen technical errors
during transaction, please inform us at support@PhoneCardSmile.com. It is the
responsibility of the customer to provide us with correct email address.
PhoneCardSmile.comshall not be held responsible for any mistaken delivery
produced by customer's false information. PhoneCardSmile.comalso shall not be
held responsible for unauthorized use of PIN number; stolen or otherwise.
PhoneCardSmile.com guarantees fitness of phone cards that we sell for up to 10
days from purchase date. In our dedication to customer loyalty, we do
everything to ensure your satisfaction with your purchase. However, our refund
and exchange policy is applicable to unused cards. Sometimes the rates can be
different from the rate we state on the website due to the change from the
card’s vendors side .If an automated message announces different amount of
minutes from what we show on our website, please hang up immediately and
contact us. Continuing use of the card at this point means that you agree to
the use of the card with the announced amount of time/charge. In this case we
cannot refund or exchange the card for you. Refunds and exchanges are allowed
under following terms and conditions:
If you use the pin accidentally or intentionally after we exchange or refund ,
your credit card will be charged automatically equivalent to the purchase
amount in addition to processing fee, surcharges and any other applicable fee.
Exchange of the pin has to be equal or less than the selling price of purchased
Processing fee, surcharges and other applicable fee is non refundable.
Restocking fee of $1.00 per transaction will be deducted from the total amount
to be refunded or exchanged.
Some products are non-refundable or non-exchangeable due to the maintenance fee
charged on pin activation.
Pins purchased under any special offering or clearance will not be applicable
for any refund or exchange.
Exchange of any pin has to be with the pin of same face value. Disclaimer
Unless otherwise stated, all phone card rates and minutes stated on this web
site are for a single call only. Depending on the product, multiple calls may
reduce the total amount minutes available. PhoneCardSmile.comshall not be held
responsible for any loss incurred by customers as the use of products that it
carries. The quality of the prepaid cards that PhoneCardSmile.comcarries are
sole responsibility of their manufacturer. PhoneCardSmile.comshall not
entertain any complaints regarding the quality or misinformation of products
that it carries. However, PhoneCardSmile.comshall assist customers in getting
Customer Service number for appropriate manufacturer. The images of the
products belongs to their manufacturers and PhoneCardSmile.comonly uses them as
sample images. The calling rates are based on the posters that
PhoneCardSmile.comreceived from our manufacturers. These rates are subject to
change without notice. PhoneCardSmile.comalways tries to keep the latest rates
as much as possible. However, if there is any case of discrepancy in rates,
PhoneCardSmile.comshall not be held responsible. PhoneCardSmile.com has no
control over a long distance carrier or the phone cards issuer/producer being
closed down/gone out of business or domestic and International rate changes. No
liability will be assumed by us in such an event.