I have to voice an opinion about something that never should have happened
regarding Verizon Communications.
On Nov. 19, a Verizon employee was working on the telephone wires on my block
most of the day.
At about 5 p.m., my husband died after a fouryear battle with cancer.
Distraught and in a panic, I had to call family and Hospice to let them know.
When I picked up the phone, it was dead.
Can you imagine how I felt? I had no way to let anyone know. I had to leave my
house to go to a neighbors house to use her phone.
If Verizon is going to hire people to do a job, it should hire people who know
what they are doing. I needed to make many calls that evening to several places
of importance and had no way to do it.
I hope the female Verizon employee reads this and knows what she did. And I hope
she tries not to do it to anyone else.
When my son got here, he called Verizon to tell them of the problem. A
receptionist promised to send out an emergency crew to fix the problem. Needless
to say, it didnt come until 10:30 the next morning.
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